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 Subject : WaterOne - General Manager.. 04/21/2023 01:30:29 PM 
Public Information Committee
Posts: 291
Employer Name: WaterOne
Position/Title: General Manager
Job Location: 10747 Renner Boulevard, Lenexa, KS 66219
Recruitment Period: Open until filled

The Position
WaterOne, a public water utility, is seeking its next General Manager to serve as chief executive officer to build on a strong foundation of excellence, customer focus, and long-term planning. The General Manager is responsible for the daily administration of the utility's operations, personnel, and financial affairs. Appointed by and reporting directly to the elected seven-member WaterOne Board, the General Manager has the responsibility for the overall operation and successful performance of its mission to provide a safe, reliable, high-quality water supply with exceptional service and value. This position is vacant due to the retirement of the previous General Manager who successfully led the utility for over 20 years.

The General Manager must ensure WaterOne is continually operating under appropriate federal, state, and local laws and regulations and comply with Board objectives set forth in Rules and Regulations, Board Policies, resolutions, and directives, with consistent regulatory compliance practices and appropriate risk management measures.

The General Manager provides leadership to a highly skilled team of employees while administering the affairs of the organization in accordance with organizational policies and WaterOne’s Strategic Plan. The General Manager oversees and encourages professional development for all employees; fosters a high level of morale and engagement among all employees; promotes a safe work environment and a security-conscious culture; maintains strong communications among the divisions and throughout the organization; and provides leadership in the water industry by being active in regional, state, and national water industry organizations.

Additional responsibilities include maintaining, updating, implementing, and monitoring of WaterOne’s 40-Year Master Plan, five-year capital improvement plan, and asset management plan; and reviewing organizational policies and updating, as appropriate. The General Manager will monitor and communicate key performance indicators (KPIs) as established by the WaterOne Board; and works with the WaterOne Board and Senior Staff to execute and update WaterOne’s Strategic Plan. In addition, the General Manager oversees Planning and Analysis Activities at WaterOne, ensuring that the water production, distribution, and metering facilities and infrastructure are adequate to serve current and future customer needs and are kept in good operating condition.

This position has eight direct reports: Executive Assistant/Assistant to the Board, Director-Customer Relations, Director-Distribution, Director-Finance, Director-Human Resources & Administration, Director-Information Technology, Director-Legal/Auditing, and Director-Production.

Minimum requirements
include a bachelor’s degree in any comparable field of study or discipline found within a utility or local government and knowledge of federal and local laws and regulations related to the water industry. At least seven years of utility or local government experience, including supervisory experience is required.

Preferred qualifications include a master’s degree or higher, at least five years of senior-level management experience, five years of progressively responsible utility or local government experience in a complex organization, and previous water industry experience. Proven management and communication skills as well as the ability to lead, motivate and develop staff at all levels are also strongly preferred. Demonstrated ability to work effectively with elected officials, broad knowledge in water utility operations, finance, strategic planning, human relations, community affairs, and governmental relations is also preferred. Experience working in an organization focused on public health and safety, continuous improvement, and exceptional customer service is desired.

The candidate must be bondable and have a valid driver’s license.

Compensation and Benefits
The range for the position is the mid $200’s to low $300’s, depending on qualifications and experience, with an excellent benefits package. WaterOne benefits include:
  • Health insurance
  • Dental insurance
  • Life insurance
  • 401(a) defined contribution plan with a company contribution
  • 457(b) voluntary deferred compensation plan
  • Cash balance defined benefit plan
  • Flexible spending plan
  • Long-term disability
  • Short-term disability
  • Paid time off for vacation, holidays, and sick leave
  • Parental leave
  • Educational assistance programs
  • Awards and recognition programs
  • Wellness programs
  • Leadership development and training programs, and much more
Residency within WaterOne’s service area is preferred, but not required.

WaterOne is an equal opportunity employer and upholds a non-discrimination policy. We prohibit discrimination on the basis of race, national origin, gender, sexual orientation, religion, disability, age, military status, or marital status in making employment and business decisions. We also prohibit harassment and retaliation in the workplace and in our dealings with the public. We encourage and welcome diversity of backgrounds in our workforce. WaterOne complies with the Immigration Reform and Control Act (IRCA).

How to Apply
Applications will be accepted electronically by Raftelis at Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with a first review of applications beginning June 7, 2023.

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